Service
MANAGED IT & SUPPORT
You sleep. We monitor. Peace of mind as a service.
Service Level Agreements (SLA)
Standard
9-5 M-F
Business hours support. Ideal for internal tools and non-critical systems.
- 4hr Response Time
- Weekly Patching
Business Critical
24/7/365
Round the clock monitoring. For revenue-generating production apps.
- 15min Response Time
- Real-time Incident Room
- Uptime Guarantee
Custom
Tailored
Dedicated Site Reliability Engineers (SREs) embedded in your team.
- Dedicated Slack Channel
- Architectural Reviews